Testimonials

PCN is a technologically advanced communications company, which allows us to conduct a variety of services in diverse industries. Our clients vary from large governmental organizations, to small, private business owners. Here are some current clients PCN is helping to achieve their goals.

Testimonials

"PCN was hired to implement a call answering center for all calls generated by the 2,700 motorist aid call boxes in San Bernardino and Riverside Counties. This was the first bi-county, call box call answering center any where in the country. The project was very complicated and PCN did a great job of working through all the issues, setting up the program and working with all the partners involved in the program. In addition, PCN has in house capabilities to develop specialized call answering software to take the calls and route the calls to a variety of agencies (such as law enforcement agencies, auto clubs and hundreds of others entities). PCN was on schedule and budget with developing and implementing the program, and has done an outstanding job. We have been up and running for six months and we are very pleased with the quality of service that has been provided. Great job PCN!!"

"I'm going to tell you a secret: I use PCN as another "secretary" in my 2 1/2 person office. When we are with clients and want to give them our undivided attention, we forward the phones to PCN. Or when I'm there by myself and need to devote my attention to a special project, I forward the phones. There seem to be a lot of situations where I am a man short, and PCN gives me the manpower that I need. I appreciate that my client is talking to a warm, friendly person who is relaying my client's need to me. It somewhat gives the appearance of 24/7 service, and I feel I have a competitive edge."

"We have used PCN Answering Service for about 10 years. I can say that we have always had prompt, courteous service. In the medical field, it is very important that we have a service that is reliable at all times. With PCN as our service, we can sleep well at night."

"This letter is written to formally thank you and your staff for the marvelous service that we have received since using your company for our answering service needs. The physicians in our group are very demanding, very busy and therefore very picky in selecting a company that would meet all their individual needs. Your staff has always responded quickly to any request of the physicians and our office staff, and they have been exceptionally courteous to all of our patients. The daily reports of calls faxed to our office were especially helpful in aiding us to track calls for our physicians. Please convey our gratitude to your staff and again, thanks so much for the wonderful service!"

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